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ANNOUNCEMENTS

LIVE CHAT & TELEPHONE HOURS

9AM - 4 PM

MONDAY - FRIDAY

Don't miss important announcements
REMEMBER TO REFRESH YOUR BROWSER

 

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HONK for CarHopService
COME ON IN
the lobby is now OPEN

CARHOP HOURS
Mon-Sat
9AM-5PM

LOBBY HOURS
Mon-Sat
9AM-5PM

LIVE CHAT & PHONE HOURS
Mon-Sat
11AM-4PM

 

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Columbia Exchange LLC (CXG) 

YOUR USA Street Address located 0.1 km from the Waneta Border Crossing

Year-Round Business Hours

Mon thru Sat

9am - 5pm

AGED PARCEL POLICY EFFECTIVE JUNE 1, 2022

All deliveries RECEIVED before 2022 must be picked up by June 1, 2022.

 

Any "Aging" UPS/FedEx/Freight items not picked up by June 1st will begin to accrue storage fees and may become subject to being considered abandoned, unless you have already emailed and made acceptable arrangements for continued storage of AGING items that have been STORED here throughout the COVID years.  Storage fees are compounded daily.

 

EFFECTIVE JANUARY 2, 2023 ALL UNCLAIMED UNPAID AGED PARCELS FROM 2019-2020-2021  HAVE BEEN ABANDONED 

We asked EVERYONE for three years to claim their stuff, make arrangements, and pay for storage. Those who took care of business, thank you.

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EVERYONE MUST SUBMIT NEW USPS FORM 1583s When the IDs used to register expires so does the 1583 if any information on your ID changes the 1583 must be resubmitted.

Download and print forms   www.columbiaexchange.net/services

 

MAKE SURE TO INCLUDE YOUR #CUSTOMER NUMBER/PMB ON ALL SHIPPING LABELS TO AVOID DELIVERY ISSUES WITH CARRIERS.

See address format requirements below.

HOURS
PROPER ADDRESS FORMAT
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PROPER ADDRESS FORMAT

PROPER ADDRESS FORMAT per the United States Postal Service CMRA requirements

YOUR NAME (don't use our business name)

4155 DEEP LAKE BOUNDARY RD

# YOUR PMB (This is the CUSTOMER NUMBER our agents assign to you)

COLVILLE, WA  99114

YOU MUST MAKE CERTAIN YOUR SENDERS INCLUDE YOUR "PMB" NUMBER ON YOUR SHIPPING LABEL.
THE POST OFFICE MAY NOT DELIVER IF THE LABEL IS NOT PROPERLY FORMATTED
Autumn Leaves

United States Postal Service Domestic Mail Manual
Click to visit the DMM

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Outgoing Drop Off

UPS and FEDEX with LABELS you have purchased, attached may be dropped off for pickup by the carrier of the label at this location.  UPS, FedEx, USPS  

 

Make sure the label has printed correctly:

use YOUR NAME on your USA return address

NOT CXG's name - YOU are shipping whatever is inside to whomever you are shipping it to. If the label has our business name (the store name) we will not accept it.

 

We can not reject or accept outgoing DHL as they do not come here regularly. 

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Home: FAQ

Frequently Asked Questions

My order said Free Shipping, why are you charging me?

The Columbia Exchange is not affiliated with your seller. Colubia Exchange charges a handling fee to use our USA address, which our staff receives, logs, and stores your package which is not included in your seller's shipping. The fees charged by the Columbia Exchange cover the use of your USA address at our warehouse facility. By using the Columbia Exchange's address you agree to our terms of service.

My order says my parcel has arrived in Colville, why isn't it here?

 Items will show “signed by” and “Delivered to Agent” when they are at the Columbia Exchange.

The Columbia Exchange is NOT the Colville Post Office. The Columbia Exchange is a privately owned commercial mail receiving agency warehouse. 

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Parcel Receiving, & Storage              Private Mailbox

Commercial Mail Receiving Agency (CMRA)
Terms of Service

Home: About

I don’t have a customer number yet, do I have to drive there first?

Private Mailbox Number = PMB   |  Don't have a PMB number yet?

You must submit the form 1583 to warehouse staff in person at Columbia Exchange. CXG must submit to the Postmaster, the Colville Post Office must receive the processed form before you can use your USA shipping address and customer number (PMB) for US Postal Service deliveries including Smart Post and Sure Post which the US mail carrier may make the final delivery of. Smart post and Sure Post are programs that the USPS has agreements to be the final carrier of UPS and FEDEX packages that are shipped via those USPS Partnering programs.

Use your warehouse assigned PMB number on EVERY "ship to" address and  your return address must include your PMB # or it may be considered incomplete by the US Postal Service staff handling the mail.

The US Postal Service will "return to sender" any item improperly addressed and any addressee that does not match the 1583 form on file at the Colville post office at the sole discretion of the staff handling the mail.

The Customer Number assigned by Columbia Exchange LLC Agents is your PMB number (or Columbia Exchange customer number).

Every adult who receives deliveries at the Columbia Exchange is a Private Mailbox client.

By using this address you agree to our terms of service and fees whether you have completed registration or not. 

USING OUR ADDRESS AND MEETING DRIVERS ELSEWHERE TO AVOID OUR FEE IS STEALING

Why wouldn't I write the warehouse name?

The Columbia Exchange has thousands of registered customers, each using “their individual USA shipping address.” By using Columbia Exchange's address you agree to our terms of service which provides your own private USA street address. You are shipping your order to You, NOT to our business.

Do you take Canadian money?

No, WE ACCEPT USA CASH Only. We are unable to accept interact and online payments. 

Why are you charging me Postage Due?

THIS IS BEYOND OUR CONTROL. The USPS inspects all its deliveries, sometimes their reasoning is due to the shipper using the wrong packaging, or entering the incorrect dimensions/weight. Postage Due is assessed by the USPS. We will NO LONGER “front” ANY amounts for our customer's convenience. We never charged any markup or fee for Postage Due Loans. Postage Due Loans are no longer an option

POSTAGE DUE PARCELS WILL BE REJECTED BACK TO THE POST OFFICE unless you have established a relationship where we know you will pay us back for what we have paid out to the USPS on your behalf.  

Find Us

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